As of July 1, 2024, Bonsai d.o.o. has been formally merged into Span d.d. Upon the registration of the merger with the Commercial Court in Zagreb, the merged company ceases to exist, and Span d.d. becomes its universal legal successor. The integration of Bonsai into Span will unify Span's software development offerings.
The bonsai.tech website will be permanently shut down. We thank you for your interest and support over the years. For all additional information and updates, please visit www.span.eu and their social media channels.
If you want to dodge the limitations of inefficient and complex banking operations, try out our expanded RPA capabilities. As early adopters of Robotic Process Automation, banks are making good use of it within a wide range of operations, from managing customers’ transactions to delivering balance statements for an estate. RPA can execute loan underwriting as well as enhance KYC and AML compliance processes.
In order to maintain people's confidence in your company, you know your operations need to be pulled through quickly and efficiently. To prevent deadlocks from happening, we developed a thorough system of AI-based customer support.
Once your client sends an email reporting a debit card problem or just wants to find out their eligibility for a personal loan, automatic ticket classification is activated. With mutual collaboration between a virtual assistant, RPA, AI, and sometimes still inevitable support agent, your client gets a fast reply and complete resolution.
Even a small bottleneck can be a reason your client starts questioning your credibility.
In order to maintain people’s confidence in your company, you know your operations need to be pulled through quickly and efficiently. To prevent deadlocks from happening, we developed a thorough system of AI-based customer support.
Once your client sends an email reporting a debit card problem or just wants to find out their eligibility for a personal loan, automatic ticket classification is activated. With mutual collaboration between a chatbot, RPA, AI and sometimes still inevitable support agent, your client gets a fast reply and complete resolution.