Chatbots as virtual assistants can conduct conversation through the chat interfaces and be in direct contact with your customers or employees. They are effective at what they do and can offer instant value.
From customer support virtual agents that can troubleshoot problems, provide information and manage tickets, to HR hiring virtual assistants that promote company, collect data and generate reports, we design and develop custom chatbots to suit your business’ needs.
Our chatbot solutions include multi-platform and multi-lingual virtual chat agents with administrative web interface for chatbot’s performance oversight and adjustment of its knowledge base. Bots can be integrated with existing company’s systems to acquire necessary user or other information.
Available 24/7, multi-platform (Web chat, Messenger, SMS, e-mail..) and multi-lingual
Able to communicates with multiple people simultaneously
Customizable in terms of tonality and personality
Extendable with AI cognitive capability
Possible to integrate
Integrates with existing systems (Active Directory, SAP, SharePoint, etc.)
Time and cost effective
Reduces workload, saves time & money